CUSTOMER SERVICE

About XGameGear.com
XGameGear.com is the ultimate destination for video game accessories and toys at affordable prices. XGameGear.com is the only place where you can find cool video game accessories and toys, the latest game news and trends, personalized game tools, and the finest customer service with the convenience of online shopping.

Payment Information
We accept Visa, MasterCard, American Express, Discover and Money Order.
Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order. �� You can be confident that your personal and account information is secure at xgamegear.com and yahoo.com.

Shipping Information
We usually ship orders within 2-3 days during business days (Monday to Friday, excluding official holidays)
We do not ship internationally, except Canada
We do NOT ship to APO/FPO addresses and international at this moment.

Return Policy
Customer satisfaction is our #1 priority. If there is ever a problem with your order, we'll do our best to remedy the situation. RMA Request: You must request an RMA number within 3 days of receiving your order and the product must be returned within 10 days of receiving an RMA number.
Contact us for RMA number at store@xgamegear.com

Please Note:
All returns are subject to a 15% restocking fee, except defective or damaged item.
Our shipping and handling fee and your costs for returns are not refundable, except defective or damaged item.

Contact Us
Our #1 priority is customer service. If you have any questions or concerns about our products, please feel free to contact us at store@xgamegear.com We will be glad to answer any of your questions to the best of our ability and in a timely manner.

General Questions: store@xgamegear.com